Telecommunications Technician

Telecommunications (telecoms) technicians install, service, test and repair networking and communications systems, such as fixed and mobile telephone networks, cable, satellite and digital television networks, computer networks and security intruder alarms and systems.

The work could involve:

• testing and checking components
• assembling telecommunications equipment or systems
• installing, testing and repairing equipment in homes or installing networks in large businesses
• laying and connecting fibre optic and copper cables or installing aerial rigging
• installing satellite and radio equipment and mounting antennae
• assisting in the design of telecommunications systems.

Technicians usually work Monday to Friday. They may work shifts or be on call during evenings and weekends. They could work indoors on a factory production line or in customers' homes and business premises, or outdoors on industrial and commercial sites. Some tasks can be physically demanding.

Salaries may range from around £12,000 to £30,000 or more a year.

A telecommunications technician needs:

• attention to detail
• logical problem-solving ability
• good communication skills
• understanding of technical drawings, cabling plans, schemes and basic circuit diagrams
• good teamworking skills
• normal colour vision
• an interest in maths, electronics and IT.

Approximately 55,000 people work as telecommunications technicians and engineers in the UK. Employers include telephone and business network providers, mobile phone companies, cable, digital and satellite TV companies, the Ministry of Defence, the police and other emergency services. Some work in railway signalling engineering.

People can either train with an employer on an Apprenticeship, or take a full-time or part-time course and then apply for a trainee technician post. To qualify for the IT and Telecoms Professionals Advanced Apprenticeship, applicants usually need four GCSEs (A*-C), including maths, English and science or technology, or a relevant BTEC First Diploma. The Diploma in information technology or engineering might also provide good preparation for this career.

Apprenticeships usually last around two years and involve a mix of on- and off-the-job training. NVQs/VRQs in subjects relevant to IT/telecoms are available at Levels 2 and 3. With a relevant Level 3 qualification, technicians can apply for registration as a professionally recognised Engineering Technician (EngTech) or Information and Communications Technology Technician (ICTTech).

Promotion to senior technician or supervisor is more likely in larger companies. Experienced technicians might become telecommunications engineers or become self-employed consultants. There are opportunities to work abroad.

Further details