Network Manager

A network manager is responsible for an organisation's computer network system. A network is designed to give staff in an organisation access to files, documents, business applications, corporate systems, email and internet as well as printers and other devices.

Depending on the size and function of the organisation, there can be more than one network. Networks can be local, within a building, or can link nationally or internationally using satellite communications.

Network managers are responsible for:

• designing, installing and testing networks
• maintaining the network and backing up data
• ensuring systems are secure to prevent unwanted users
• system documentation
• managing technical staff working on the network
• controlling budgets and analysing costs
• devising a disaster recovery plan.

Network managers usually work normal office hours. Additional hours may be required when installing new networks or upgrading, which could include weekends and evenings. Network managers may also need to be on call to deal with any system outages or failures. They usually work in an open plan office, though there may be some travel.

Salaries may range from around £24,000 to more than £60,000 a year.

A network manager should:

• have strong technical IT skills and communication skills
• have an excellent understanding of the business environment in which they work
• be able to lead others
• have project management experience
• keep up to date with advances in IT and technology
• enjoy troubleshooting and solving problems.

Network managers are employed throughout the UK but with a higher concentration in south-east England. Most organisations with large IT systems employ network managers, including those in commerce, industry, retail, local government, central government and the National Health Service. They are also employed by IT consultancies.

Most network managers have a degree, BTEC Higher National qualification or equivalent, and relevant experience. Some enter direct as trainee network managers, while most begin at a lower level and progress to network management.

Training is generally on the job. Network managers may work towards professional qualifications and undertake training relevant to the networks and systems used by their employing organisation.

Network managers may progress to senior network manager and then to project manager. They can choose to specialise or move into people or team management. Some become IT consultants, move into lecturing or training, or become self-employed and work as contractors.

Further details