Job Family: Transport and Logistics

The transport and logistics industries are both concerned with the safe and efficient movement of people and products throughout the UK and abroad. Millions of passengers travel by road, rail, air and sea in the UK every year, while every product that is imported and exported passes through the logistics supply chain.

Every mode of transport, from planes, helicopters, trains and trams to large goods vehicles, vans, ships, private cars and taxis, requires a driver or pilot. In addition, a vast number of people in these industries work in support roles, including:

• operational, distribution and transport managers, planners and schedulers all of whom are involved in co-ordinating people and goods
• safety specialists such as air traffic controllers, driving instructors and examiners, railway station assistants, conductors and signallers who all ensure that vehicle operators are following strict health and safety regulations
• customer service personnel who take reservations, answer queries and act as the public face of the transport and logistics sector
• warehouse personnel who select, package and prepare items for delivery.

As the sector operates a 24-hour service, part-time work and shift rotas are common. In many jobs, it may be necessary to work early morning, evening and night shifts, as well as at weekends. Jobs are based in a wide range of locations, including airports, railway and bus stations, warehouses and offices, while many workers consider the inside of their vehicle as their main working environment. They may involve a mixture of indoor and outdoor work. Most involve some degree of travel.

Employers range from small companies to international logistics organisations and transport providers operating fleets of vehicles. Over two million people in England work in the logistics sector. Over 570,000 people work in passenger transport. There is currently a shortage of skilled workers in some areas. Jobs can be found throughout the UK.

Concentration and safety awareness are essential in this industry, especially for those operating vehicles and other machinery. Employers normally look for people with good communication and customer service skills. Many jobs require people with problem-solving skills, who can remain calm in a crisis.

Many jobs in this sector do not require educational qualifications for entry; others require qualifications ranging from GCSEs to A levels and degrees. Apprenticeships are available in many areas. Many large employers offer graduate training schemes. Jobs involving driving and operating machinery may have age restrictions.

Most organisations provide training for new entrants, followed by regular in-house courses to update knowledge and skills. It is possible to study for relevant qualifications, such as NVQs. Health and safety training is regularly provided by employers. Many specialist jobs such as air traffic controller or railway signaller involve regular performance checks and ongoing training.

Structured opportunities for promotion to supervisory and management levels are often available with large employers. Self-employment may be an option for some drivers and instructors, and many jobs offer opportunities for overseas work.

Why not have a look at other career family articles as they may hold information on related jobs.

March 2010